Contact Us

We’re here to help. Whether you have questions about a product, need assistance with an order, or simply want guidance choosing the right lighting, our team is ready to support you.

Email Support

info@serqiva.com
We respond to all emails within 2 business days.

Contact Form

Prefer to send us a message through the website?
Submit your inquiry via our contact form and our support team will get back to you within 2 business days.

Operating Hours

Monday – Sunday: 11:00 AM – 9:00 PM
(Excluding major public holidays)

Store & Mailing Address

Serqiva
18, Jalan S2 B15,
Seremban 2, 70300 Seremban,
Negeri Sembilan, Malaysia.

What We Can Help With

• Product information & sizing
• Order status
• Warranty claims
• Returns & refunds
• Shipping & delivery questions
• Lighting recommendations

Your satisfaction is our highest priority.
If you need anything, we’re just a message away.