Contact Us

At Serqiva, we’re here to help. Whether you have questions about a product, need assistance with an order, or simply want guidance choosing the right lighting, our team is ready to support you. We are committed to providing clear, reliable, and timely customer service to ensure your shopping experience with us is smooth and satisfying.

You can reach us anytime via email or through our website contact form. All inquiries are answered within 2 business days. Our operating hours are Monday to Sunday, 11:00 AM – 9:00 PM, excluding major public holidays.

Email Support:
info@serqiva.com

Contact Form:
Prefer to send us a message through the website? Submit your inquiry using our contact form and our support team will respond within 2 business days.

Address:
18, Jalan S2 B15,
Seremban 2, 70300 Seremban,
Negeri Sembilan, Malaysia.

Our support team can assist you with product information and sizing, order status updates, warranty claims, returns and refunds, shipping and delivery questions, as well as personalized lighting recommendations.

Your satisfaction is our highest priority. If you need anything, we’re just a message away.